Hermes Complaints Contact Numbers:

Hermes Phone Number
Customer Services (1)NEW (OCT 2019) 03445 437365
Customer Services (1)NEW (AUG2019) 0113 397 6508
Customer Services (2) 0330 333 4983
Customer Services (3) 0330 333 4983
Customer Services (4) 0330 336556 (option 2)
Customer Services (5) 03445 227 107

These numbers have been submitted to us privately

Hermes Head Office Address:

Department Address
Head Office Capitol House, 1 Capitol Close, Morley, Leeds LS27 0WH

Hermes phone line opening hours:

Day Time
Mon- Fri 8am – 8pm
Saturday 8am – 8pm
Sunday 8am – 8pm

Reasons for Calling?

  • You have ordered from somewhere that uses Hermes as a courier, and you have not received your item
  • Your item has arrived damaged/broken
  • Parcel says delivered but it is not
  • Bad Experience
  • The Hermes delivery driver left your parcel in an unsafe place
  • Your tracking number is not working so you cannot see the whereabouts of your parcel
  • You cannot access Hermes on their main line and your parcel is late
  • You were given bad customer service by a Hermes delivery driver